Policies

COVID-19 Response

Ensuring the utmost safety of both HealthLift passengers and drivers remains our paramount concern. Recognizing the critical role transportation plays for the wheelchair and stretcher community, Helping Hands is dedicated to upholding the highest standards of care and sanitation on every journey.

Complimentary Hand Sanitizer

Provided for all passengers and drivers, our antibacterial solution effectively eliminates bacteria, viruses, and other harmful microbes, safeguarding your well-being.

Rigorous Vehicle Disinfection

Following each trip, our drivers utilize medical-grade isopropyl alcohol solution, endorsed by healthcare professionals for its exceptional antiviral properties, ensuring comprehensive and effective surface disinfection.

Certified Sanitation Measures

Adhering to the most stringent Bloodborne Pathogens Infectious Disease Control Best Practices, we employ advanced fogging sanitation, cutting-edge UV light technologies, and other specialized techniques to achieve optimal disinfection standards.

Driver Personal Protective Equipment (PPE)

Our drivers prioritize safety at every turn, donning masks during every trip. For patients affected by COVID-19, our drivers wear a range of protective gear, including medical bouffant caps, face shields, full-coverall suits, lab coats or CDC-recommended protection, N95 face masks, shoe covers, and gloves.